Call Recorder - ACR (Android), for example, can easily preserve both incoming and outgoing calls - but make sure you test it first, because not all phones support recording. You can also try some app-powered recording options. It's not free, though: You pay as you go, with plans starting at $0.10 per minute. That's because it relies on 3-way calling, effectively merging your call with a recording service. It's platform-agnostic, meaning it works across landlines, cell phones, etc. If you need to be able to record an outgoing call or conference call, check out Recordator. WePhone is a voice-over-IP phone app that lets you record any call with the tap of a button. (Pro tip: Use GetHuman to set up a customer-service callback to your Google Voice number.
If you're making an outbound call, like to a customer-service line, you're out of luck. Just take note that it does announce when you start a recording, so you can't do so in secret.Īlso, this works only with incoming calls. When you're done, you'll have an MP3-formatted file you can listen to online or download. The service makes call recording insanely easy: Just press 4 during a call to start recording, then press 4 again to stop.
If you're typing while talking (like during an interview), the clack of your keys might be an unwelcome addition to the recording.Ī better option: Google Voice. The downside to this approach is that the speakerphone picks up all other ambient noise as well. This could be anything from a handheld digital recorder to your PC's Webcam (it records audio, too) to a smartphone running any voice-recorder app. The most obvious method: Enable speakerphone mode on whatever phone you're using, then use a second device to record the call. Again, consult a lawyer if you have concerns.Īssuming you're squared away with the law, how do you actually make a recording of a phone call? Likewise, if both parties verbally consent to the recording - like if you're conducting a phone interview - and you capture that consent within the recording, that should be sufficient to absolve you of any legal complications.
Lg k20 smart recorder too short free#
(If you don't consent, you obviously have the option of hanging up.) To my thinking, this also implies consent on the part of the company, meaning you should be free and clear to record at your end.
That said, when you call a customer-service number and hear the message, "Calls may be recorded for training and quality purposes," that's the company's way of obtaining your consent. There are both federal and state laws pertaining to this, and it goes without saying that you should investigate them before recording any phone conversation. Sure, the NSA can get away with recording calls, but can you? As noted by the Digital Media Law Project, "From a legal standpoint, the most important question in the recording context is whether you must get consent from one or all of the parties to a phone call or conversation before recording it."
Of course, there are other, more innocuous, reasons for recording calls, like if you're interviewing someone for a job or conducting market research.Īll of which raises the question: How does one record a phone call? There are plenty of tools available, but before you use any of them, make sure you're legally allowed to do so. Remember the story about the guy who recorded a hilariously horrific customer-service call with Comcast? If I was on the receiving end of such disastrously bad service, I'd want audio proof as well.
0 kommentar(er)
